Tuesday, September 21, 2010

12) KONFLIK

1. PENGENALAN KEPADA KONFLIK, AMARAH, STRES DAN KRISIS
http://www.usm.my/mentor/download/pengenalan%20krisis,%20amarah,%20stres,%20krisis.pdf

2. PENGURUSAN KONFLIK DITEMPAT KERJA
http://www.usm.my/mentor/download/konflik.pdf
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